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AI’s Impact on Travel Agents
Read Full Article: AI’s Impact on Travel Agents
Artificial intelligence is increasingly capable of managing aspects of travel planning, such as creating itineraries and budgeting, often with greater efficiency than human travel agents. However, human agents still play a crucial role in managing complex scenarios like cancellations, providing personal guidance, and handling emergencies. This evolving dynamic suggests that while AI may take over routine tasks, human travel agents will likely shift towards more specialized roles that require personal interaction and problem-solving skills. Understanding this balance is essential as it highlights the ongoing transformation in the travel industry and the potential future roles of human agents.
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